Dial up your guest experience as you dial down the hassle. Get the most powerful event ticketing software on the planet—created by event managers, for event managers—designed to simplify every step from sale to seat.
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Offer tickets to fit any event type, with options to suit every guest’s budget and preference. Easily set up tiered ticketing options and offer individual, table, or sponsorship tickets at the tap of a button.
Maximise your ticket sales with Emma's seamless 'Add-Ons' feature. Offer optional extras like hotel accommodation, meal upgrades, transportation, and more alongside your event tickets to boost sales and elevate your guest experience.
Simplify group registrations by allowing multiple guests to use the same contact details, ensuring a quick, easy, and efficient check-in experience for guests and organisers alike.
With personalised agendas and customised itineraries that can be set up in minutes, you can give each guest a unique experience to look back on long after your event has finished.
Ready to set the stage for a memorable event—before your attendees have even set foot in the venue? Try Emma today, and see why hundreds of charities and non-profits trust us to help them boost ticket sales, drive attendance, and put on an unforgettable experience.
Really great support from all the team at all stages of our event - pre, during and post. Always on hand to answer questions and offer advice. Fantastic support on the night too to ensure our event ran smoothly and was a huge success. I would highly recommend Emma Live!
Can I create a discount code for my tickets?
Absolutely! Go to Ticketing > Discount Codes, click Add Discount Code, fill in the details, and activate it. You can customise the code settings to apply to specific ticket types or limit usage. Guests can then enter the code at checkout to enjoy their discount.
Can I bulk upload tickets sold outside the platform?
Yes, our event ticket management system makes bulk uploading simple. Go to Ticketing > View All Tickets > Bulk Add, download the provided template, and complete it. Once uploaded, you can send emails to guests using the “Guest Registration Info Incomplete” template, prompting them to set up their account and complete registration.
Can I send RSVP invites through the platform?
Yes, our online event ticketing software allows you to manage RSVP invites effortlessly. Create an RSVP ticket type, toggle on RSVP Required, and assign tickets to your selected guests. Then, send RSVP invites using the “Guest Invite to RSVP” communication option. Their responses will be recorded in the system, making it easy to track.
How do I add registration questions (like dietary preferences) to my tickets?
Our event registration and ticketing software makes it simple to customise tickets with registration questions. See our help article for detailed steps.
Can I void tickets?
Yes. You can void tickets by selecting the ticket type, choosing the tickets to void, and clicking Bulk Action > Void All. Add a reference and select the type of void for easy tracking.
Will guests be prompted to complete registration questions after purchasing tickets?
Yes, guests will see a prompt immediately after completing their purchase. You can also send reminders using the “Guest Registration Info Incomplete” email template. Our online ticket sales platform ensures a seamless registration process for your guests.
How can I preview my e-tickets?
Our event ticketing software includes an easy way to preview e-tickets. Enable the e-ticket toggle in E-ticket Settings, then return to the ticketing page to preview them. If you’re not ready to send the tickets, simply disable the toggle again.
How do I send e-tickets to guests?
Sending e-tickets is straightforward with our event registration and ticketing software. Follow the steps in this help article and ensure you select the correct recipient list, such as “RSVP: Yes (Paid Up)” for PDF attachments.
What is the recommended banner size for e-tickets?
For the best results on our event ticket management system, use a banner size of 800px wide. The height can vary, but taller banners will push the QR code further down.
Can I re-send an e-ticket to a guest individually?
Yes, Emma makes it easy to re-send tickets. Go to Guests > Overview, click the guest’s name, scroll to Guest Activity, and click Send E-ticket.
Launch beautifully branded, mobile-friendly event microsites that put all your event details in one centralised hub. Make it simple for attendees to get informed and stay engaged.
Collect payments securely and efficiently with our direct stripe integration. Support all major credit cards, digital wallets, and more. Whether you’re selling tickets, collecting donations, or receiving bids, our system ensures a seamless checkout experience.
Make smarter decisions with real-time analytics and comprehensive reporting tools. Track ticket sales, payment statuses, and bidding activity — all from one intuitive dashboard. Understand what’s working and identify opportunities to help maximise the impact of your event.
Get all the tools you need to turn ticketing into a powerful tool for growth and connection with your guests—all in one place.
Make each guest feel part of something special with fully-customisable ticket banners that reflect your organisation’s unique brand.
Streamline arrivals with QR code tickets sent directly to guests, making check-ins quick, easy, and hassle-free.
Get a daily bounce rate report telling you who did and who didn't receive your emails, so that no guest is ever kept in the dark.
Incentivise action and drive more ticket sales with promo codes tailored to your event.
Emma offers unmatched features for event management, ensuring every event planner has the tools they need to succeed. Ready to unlock the power of Emma's ticketing feature?
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